Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to all users of the Website and Services, including individuals and businesses who register accounts, purchase Services, or interact with us. It covers personal data, which is any information relating to an identified or identifiable individual.

2. Data Controller

Host44 is the data controller responsible for your personal data. You can contact us at:

• Email: privacy@host44.uk
• Address: 3 Hornton Pl, London, United Kingdom

3. Personal Data We Collect

3.1 Data You Provide

• Account Information: Name, email address, billing address, phone number, and payment details (e.g., credit/debit card information) when you register an account or purchase Services.
• Content: Data you upload or store via our Services, such as website content, emails, or databases.
• Communications: Information you provide when contacting us via email, support tickets, or other channels.

3.2 Data Collected Automatically

• Usage Data: IP address, browser type, operating system, pages visited, and time spent on the Website, collected via cookies and similar technologies.
• Service Data: Logs of your activity on our servers, including access times, bandwidth usage, and error reports.
• Device Information: Details about the devices you use to access our Services, such as device type and unique identifiers.

3.3 Data from Third Parties

• Payment Processors: Information from payment providers (e.g., Stripe, PayPal) to process transactions.
• Third-Party Services: Data from services you integrate with our platform (e.g., domain registrars).

4. How We Use Your Personal Data

We use your personal data for the following purposes, based on the legal grounds outlined:

To Provide Services (Contractual Necessity):

• Process account registrations and payments.
• Host and manage your websites, domains, and related Services.
• Respond to support requests and communications.

To Improve Our Services (Legitimate Interests):

• Analyze usage data to enhance Website performance and user experience.
• Monitor server activity to ensure security and reliability.

To Comply with Legal Obligations:

• Maintain records for tax and accounting purposes.
• Respond to lawful requests from authorities.

To Send Marketing Communications (Consent):

Send promotional emails about our Services or updates, where you have opted in. You may unsubscribe at any time via the link in our emails or by contacting privacy@host44.uk.

To Protect Our Services (Legitimate Interests):

Detect and prevent fraud, abuse, or security incidents.

5. Legal Basis for Processing

We process personal data under the following UK GDPR legal bases:

• Contractual Necessity: To fulfill our contract with you (e.g., providing hosting services).
• Legal Obligation: To comply with UK laws (e.g., tax or data protection regulations).
• Legitimate Interests: For business purposes, such as improving Services or preventing fraud, where your rights do not override these interests.
• Consent: For optional activities, such as marketing emails, which you can withdraw at any time.

6. Sharing Your Personal Data

We may share your personal data with:

• Service Providers: Third parties who assist us in delivering Services, such as payment processors, data centers, or support platforms, under strict data protection agreements.
• Domain Registrars: To process domain registrations, as required by ICANN or other registry rules.
• Legal Authorities: When required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to a successor entity.

We do not sell your personal data to third parties.

7. International Data Transfers

As a UK-based company, we primarily store and process data within the UK or European Economic Area (EEA). If we transfer data outside the UK/EEA (e.g., to data centers or service providers), we ensure appropriate safeguards, such as Standard Contractual Clauses, to comply with UK GDPR.

8. Data Retention

• Account Data: Retained for as long as your account is active and for up to 7 years after account closure to comply with tax and legal obligations.
• Content: Retained for the duration of your Service subscription. Upon termination, we may delete your Content after 30 days, unless otherwise required by law.
• Usage Data: Retained for up to 12 months for analytics and security purposes.
• Marketing Data: Retained until you withdraw consent or unsubscribe.

9. Your Data Protection Rights

Under UK GDPR, you have the following rights:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data, subject to legal obligations.
• Restriction: Restrict processing of your data in certain circumstances.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to processing based on legitimate interests, including marketing.
• Withdraw Consent: Withdraw consent for processing (e.g., marketing) at any time.

To exercise these rights, contact us at privacy@host44.uk. We will respond within one month, as required by law. You may also lodge a complaint with the UK Information Commissioner"s Office (ICO) at www.ico.org.uk.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences via your browser settings or our cookie consent tool on the Website. For details, see our Cookie Policy at host44.uk

11. Security

We implement technical and organizational measures, such as encryption, secure servers, and access controls, to protect your personal data. However, no system is completely secure, and you should take steps to secure your account, such as using strong passwords.

12. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for their privacy practices. Review the privacy policies of any third-party sites you visit.

13. Children"s Privacy

Our Services are not intended for individuals under 16. We do not knowingly collect personal data from children. If you believe we have collected such data, contact us immediately at privacy@host44.uk.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on the Website, and significant changes will be notified via email or your account dashboard. Continued use of the Services constitutes acceptance of the updated policy.

15. Contact Us

For questions, concerns, or to exercise your data protection rights, contact us at:

• Email: privacy@host44.uk
• Address: 3 Hornton Pl, London, United Kingdom